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Ron Heifetz

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on August 16, 2007 at 11:40:58 am
 

Perspectives on Change: Ronald A. Heifetz

 

Summary:

 

Heifetz identifies two types of challenges in change- adaptive and technical. The technical is defined as solved by the knowledge of experts, whereas adaptive requires new learning. When the problem definition is clear, solution, and implementation is clear this is technical. For the adaptive it is the collective intelligence of the employees at all levels. So together they learn their way into solutions.

 

---“The mark of leadership in the competitive world is leading others in adaptive work.”

In order to lead adaptive change he has identified six principles:

• Get on the balcony-ability to see the big picture

• Identify the adaptive challenge-the leader needs the ability to identify adaptive change when it is called for; address it in order to turn it around

• Regulate distress-to apply stress for change without overwhelming the organization or individuals

• Maintain disciplined attention-attention on the tough issues; identify distractions and refocus the work; people tend to slide back into old behaviors unless focus is maintained; reframing issues gets at the heart

• Give work back to people-getting others to assume responsibility, and be part of the change; leader must encourage and support others

• Protect voices of leadership from below-leaders need to protect rather than squelch those who risk speaking up

 

Lastly, Heifetz stresses that educational leaders need to be able to think politically. Leading adaptive challenges requires that we develop a strategy for learning. Our strategy needs to be who needs to learn what, and how.

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